Diabetes Care, Vol 23, Issue 7 951-956, Copyright © 2000 by American Diabetes Association

ARTICLES

Development and validation of a questionnaire to evaluate patient satisfaction with diabetes disease management

LE Paddock, J Veloski, ML Chatterton, FO Gevirtz and DB Nash
Office of Health Policy and Clinical Outcomes, Jefferson Medical College, Thomas Jefferson University, Philadelphia, Pennsylvania 19107, USA. lisa.paddock@mail.tju.edu

OBJECTIVE: To develop a reliable and valid questionnaire to measure patient satisfaction with diabetes disease management programs. RESEARCH DESIGN AND METHODS: Questions related to structure, process, and outcomes were categorized into 14 domains defining the essential elements of diabetes disease management. Health professionals confirmed the content validity. Face validity was established by a patient focus group. The questionnaire was mailed to 711 patients with diabetes who participated in a disease management program. To reduce the number of questionnaire items, a principal components analysis was performed using a varimax rotation. The Scree test was used to select significant components. To further assess reliability and validity; Cronbach's alpha and product-moment correlations were calculated for components having > or =3 items with loadings >0.50. RESULTS: The validated 73-item mailed satisfaction survey had a 34.1% response rate. Principal components analysis yielded 13 components with eigenvalues > 1.0. The Scree test proposed a 6-component solution (39 items), which explained 59% of the total variation. Internal consistency reliabilities computed for the first 6 components (alpha = 0.79-0.95) were acceptable. CONCLUSIONS: The final questionnaire, the Diabetes Management Evaluation Tool (DMET), was designed to assess patient satisfaction with diabetes disease management programs. Although more extensive testing of the questionnaire is appropriate, preliminary reliability and validity of the DMET has been demonstrated.
CiteULike    Del.icio.us    Digg    Reddit    Technorati    What's this?

This article has been cited by other articles:

				J. Szecsenyi, T. Rosemann, S. Joos, F. Peters-Klimm, and A. Miksch German Diabetes Disease Management Programs Are Appropriate for Restructuring Care According to the Chronic Care Model: An evaluation with the Patient Assessment of Chronic Illness Care instrument Diabetes Care, June 1, 2008; 31(6): 1150 - 1154. [Abstract] [Full Text] [PDF]

				F. Petrak, E. Stridde, F. Leverkus, A. A. Crispin, T. Forst, and A. Pfutzner Development and Validation of a New Measure to Evaluate Psychological Resistance to Insulin Treatment Diabetes Care, September 1, 2007; 30(9): 2199 - 2204. [Abstract] [Full Text] [PDF]

				P. Berikai, P. M. Meyer, R. Kazlauskaite, B. Savoy, K. Kozik, and L. Fogelfeld Gain in Patients' Knowledge of Diabetes Management Targets Is Associated With Better Glycemic Control Diabetes Care, June 1, 2007; 30(6): 1587 - 1589. [Full Text] [PDF]

				E. A. Kerr, D. M. Smith, S. H. Kaplan, and R. A. Hayward The Association between Three Different Measures of Health Status and Satisfaction among Patients with Diabetes Med Care Res Rev, June 1, 2003; 60(2): 158 - 177. [Abstract] [PDF]

				S Grogan, M Conner, P Norman, D Willits, and I Porter Validation of a questionnaire measuring patient satisfaction with general practitioner services Qual. Saf. Health Care, December 1, 2000; 9(4): 210 - 215. [Abstract] [Full Text]