Diabetes Care 31:57-62, 2008 DOI: 10.2337/dc07-1515 © 2008 by the American Diabetes Association
Five-Year Impact of a Continuous Quality Improvement Effort Implemented by a Network of Diabetes Outpatient ClinicsDepartment of Clinical Pharmacology and Epidemiology, Consorzio Mario Negri Sud, Santa Maria Imbaro, Italy Address correspondence and reprint requests to Antonio Nicolucci, MD, Department of Clinical Pharmacology and Epidemiology, Consorzio Mario Negri Sud, Via Nazionale, 66030 S. Maria Imbaro (CH), Italy. E-mail: nicolucci{at}negrisud.it OBJECTIVE—To evaluate the impact of a continuous quality improvement effort implemented by a network of diabetes outpatient clinics in Sicily, Italy. RESEARCH DESIGN AND METHODS—Twenty-two clinics adopted the same electronic medical record system. Process and intermediate outcomes indicators were identified and software was developed, enabling the extraction of the information needed for the profiling of quality of care. Data were centrally analyzed anonymously every year, and results were discussed in meetings with the participants. The performances of the different centers were ranked against the "best performers," and the reasons for variation were discussed.
RESULTS—From 2001 to 2005, a total of 26,782 patients aged CONCLUSIONS—We found a strong consistency between increasing rates of monitoring, increasing drug prescription, and better levels of intermediate outcomes. Despite the satisfactory achievements, a substantial room for improvement in the care of diabetes still persists.
Abbreviations: ARB, angiotensin receptor blocker
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